Privacy Policy for freefm.lk
Effective Date: July 19, 2026
Welcome to freefm.lk. We are a global internet radio network dedicated to Sri Lankans in over 52 countries, broadcasting with a mission of humanity, building a better tomorrow, and fostering a peaceful world.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us at [email protected].

  1. Information We Collect
    We collect personal and non-personal information to provide you with the best experience and to enable specific features of our App.
    A. Personal Information Provided by You
    We collect personal information that you voluntarily provide to us when using specific interactive features of the App:
    Birthday Wish Feature: When you send a birthday wish to be broadcasted on air, we collect the Name, Birthdate, and Phone Number of the sender/recipient to process and announce your request.
    Phone Verification / Authentication: If you log in or verify your account, we collect your Phone Number strictly for security, identity verification, and communication purposes.
    AI Chat Feature: When you use our “Chat with AI” feature, the text inputs, questions, and conversations you submit are processed to generate responses. Please do not share highly sensitive or personal information in the chat.
    B. Automatically Collected Information
    Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access the App.
    Device Data: Information about your phone/tablet (e.g., IP address, hardware model, operating system).
    Advertising Identifiers: We may collect your device’s advertising identifier (such as Google Advertising ID) for serving targeted advertisements.
    C. Local Device Features (Alarm & Sleep Timer)
    Our App includes features like a Sleep Timer and Set Alarm to enhance your listening experience. We do not collect or transmit any data to our servers regarding your usage of these local features. They operate entirely on your device.
  2. How We Use Your Information
    We use the information we collect or receive for the following purposes:
    To Process Birthday Wishes: To read your submitted names and wishes on-air and contact you if necessary regarding your request.
    To Authenticate Users: To ensure secure access to the app and its features using phone number verification.
    To Provide AI Assistance: To process your queries through our AI Chat feature and provide helpful, relevant responses.
    To deliver the best audio experience: Ensuring our radio streams reach you without interruption.
    To Serve Advertisements: We display ads to keep our service free. This includes our own managed local ad spaces and third-party ads (Google AdMob).
    To improve our App: We use data analytics (Google Firebase) to understand how users interact with our app and fix crashes.
  3. Third-Party Services
    Our App utilizes third-party services that may collect information used to identify you.
    Google Play Services: Google Privacy Policy
    Google AdMob: We use AdMob alongside our own local ad placements. AdMob uses advertising IDs to serve relevant ads based on your interests. Google Ads Privacy
    Google Firebase: We use Firebase for remote configuration (managing our 5 local ad spaces), handling phone verifications securely, tracking app performance, and collecting crash reports. Firebase Privacy Policy
  4. How We Share Your Information
    We only share information with the following categories of third parties:
    Advertising Networks: Specifically Google AdMob.
    Service Providers & AI Providers: Specifically Google Firebase (for database hosting, authentication, and analytics) and the AI provider powering our chat feature.
    We do not sell, rent, or trade your personal information (including phone numbers and names) to third parties.
  5. Security of Your Information
    We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
  6. Data Retention and Deletion
    We keep your personal information (like Birthday Wish data) only for as long as it is necessary for the purposes set out in this Privacy Policy. If you wish to request the deletion of your phone number or data from our systems, please contact us at [email protected].
  7. Children’s Privacy
    We do not knowingly collect personally identifiable information from children under 13 without parental consent. If you are a parent or guardian and you are aware that your child has provided us with personal information (such as submitting a birthday wish), please contact us so we can remove that data.
  8. Changes to This Privacy Policy
    We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes.
  9. Contact Us
    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
    Email: [email protected]
    WhatsApp: +94771770029
    Website: https://freefm.lk